Storage tank
A cylindrical tank that stores hot water. Note whether it uses gas or electricity and whether the replacement stays in the same location.
Know your options before you replace
No hot water, a leaking tank, or an older unit you want to replace before it fails? Start with what is installed now. You do not need to know the model or plumbing terminology.
Calling before noon? Ask whether completion by evening is possible. Availability must be confirmed by phone for the equipment, route, site and permit needs.
Start with the current heater
If none of these feels certain, choose “Not sure” in the request form. A data-label photo can usually answer more than a guess.
A cylindrical tank that stores hot water. Note whether it uses gas or electricity and whether the replacement stays in the same location.
A wall-mounted unit that heats water on demand. Existing tankless replacement and conversion from a tank involve different questions.
A high-efficiency electric unit that uses surrounding air. Space, airflow, condensate drainage and electrical capacity matter.
Tell us where the heater sits and what the label says, or simply note that photos are available.
Prepare the requestReplacement cost
Two homes can use similar water heaters and still need different work. These are the details that explain the difference.
Type, capacity, fuel source and efficiency level establish the starting point.
Keeping a compatible system in the same location is usually a different scope from moving it or changing type.
Gas, electrical, water, venting and drainage conditions can add work beyond setting the new unit.
A clear garage installation differs from a tight closet, finished enclosure, stairs or a narrow removal route.
Have the full-unit photo, label, top connections, nearby floor area and removal route ready.
Prepare my detailsKeep the type or change it?
Usually the most direct path
A compatible unit using the same fuel source and location may limit the number of installation variables.
Compact, with more variables
Tankless heats water on demand, but conversion from a storage tank may involve more than mounting a different appliance.
Efficient electric alternative
A heat-pump water heater may be worth comparing when the installation area can support the system.
Folsom permit starting point
Folsom’s ePermit Center identifies water heater changeouts as work handled through the city’s minor-permit process. The requirements still need to be confirmed for the exact address and proposed scope before installation.
A compatible replacement and a conversion to a different system type may raise different site questions, so decide what you want to compare before relying on general permit information.
Official source: Folsom ePermit Center.
Start the replacement request
The form prepares a text message to the service number. Nothing is transmitted until you choose Send. Attach available heater and installation photos in your messaging app before sending.